Teaching you to Fish
We're not here to feed you for a day—we're here to set you up for a lifetime.
The Philosophy
Helping you Navigate the Tides
“Give a person a fish, you feed them for a day. Teach them to fish, you feed them for a lifetime.”
Rising Tide was built by a team of self-made people — just like you. Through hard-won experience, we learned that too many consultants focus on quick fixes and temporary solutions. That’s not us.
We believe real success comes from building your team’s capability, so you’re not reliant on outside help every time a new challenge appears. Our mission is bigger than solving problems: it’s about helping you understand the context, gain the perspective, and develop the mindset that turns your team into experts.
At Rising Tide, we don’t just build solutions for today: we build your confidence, your skills, and your ownership so you become the builders of tomorrow. With us by your side, you'll know how to navigate whatever comes next.
Core offerings
More than Throwing you a Line
At Rising Tide, we know that no two businesses are the same, and that’s exactly how we like it.
We don’t believe in one-size-fits-all solutions or dropping in pre-built answers. Instead, we approach every engagement as a partnership, bringing our experience, perspective, and process to the table while working alongside you. Together, we tailor each solution to fit your unique goals, challenges, and team. Most of our engagements follow one of the following offerings:
Consulting
We don’t just give advice: we provide perspective shaped by helping hundreds of businesses like yours. Whether you’re optimizing processes, exploring automation, or navigating business challenges, our consulting is designed to equip your team with clarity, strategy, and the confidence to lead your own growth.
Implementations
Our Coached HaloPSA Implementations ensure you don’t just get set up: you get empowered. We guide your team through every step, combining structured support with actionable learning, so you understand your systems and can adapt them long after go-live. Also available for the self-starter: DIY Implementations.
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We craft tailored automations and solutions that simplify operations and reduce friction, but more importantly, we show your team how to maintain, adjust, and expand those solutions so your business stays agile as it grows. Whether it's customer experience, agent experience, or just trimming repetitive tasks, we've got your back.
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Our training focuses on building internal expertise, turning your team into confident operators and decision-makers who know how to get the most from your systems. Team Training is available for a variety of subjects or tools, with a focus on enabling the right mindset to wow your customers as well as your metrics.
Button TextMigrations & Hosting
Whether you’re transitioning from IT Glue to Hudu or need reliable hosting through Linode, we handle the technical heavy lifting with you. We ensure your team understands the environment and best practices, so you’re set up for secure, scalable success: not just today, but into the future.
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We offer HaloPSA and Hudu licensing as a convenience for our clients, especially for those who don’t meet vendor minimums. It’s not about sales; it’s about making sure you have seamless access to the right tools while we focus on what really matters—helping you use them effectively.
Button TextSimple, Transparent Pricing
We believe that great partnerships are built on trust and transparency, and that includes how we price our services.
That’s why we offer straightforward, pre-paid plans designed to give you full visibility and control over your investment. With Rising Tide, there are no surprise invoices or open-ended hourly billing. Our pre-pay model allows you to budget confidently, prioritize what matters most, pivot when necessary, and engage with us at a pace that works for your team. Every hour is focused on moving your business forward, and at your discretion.